Product Strategy & Systems

The Journey of a TPM

Bridging the gap between poetic user experiences and rigorous engineering requirements. A roadmap of impact, innovation, and intentional design.

Jul 2022 - Present

Technical Program Manager

Vibrant Wellness

Owned a high-stakes migration of 250+ live customer connections with zero data loss and no customer impact, and shipped 0-to-1 AI/LLM-powered features from prototype to production. Led cross-functional delivery across engineering, product, legal, and marketing, translating engineering detail into clear decisions for VP and C-level stakeholders.

Ran structured governance across concurrent initiatives (RAID logs, dependency maps, milestone plans, and Go/No-Go reviews) and drove every security-assessment finding to closure with privacy-by-design, keeping platform flows compliant with HIPAA, PHI, and SOC2. Launched patient installment payments across six functions in under two months (QA to internal to beta to GA), built a live delivery dashboard that replaced multi-day manual reporting with real-time status, and applied Claude and n8n to amplify status synthesis, risk analysis, and stakeholder communication.

Zero-Data-Loss Migration HIPAA · PHI · SOC2 AI/LLM 0-to-1 Exec (VP/C-level) Comms RAID & Go/No-Go
Milestone Active
Apr 2021 - Nov 2021

Associate Product Manager

Suzy

Led a team of 7 on a strategic research initiative, turning market research and user-testing experiments into prioritized, data-backed product recommendations. Increased daily user retention 3% by shipping high-impact, user-friendly features in partnership with product and engineering.

Partnered with international, cross-functional teams to align on product vision and coordinate global launch initiatives across time zones. Ran sprint planning, backlog refinement, and retrospectives to keep a high-tempo team aligned, and analyzed engagement metrics to translate friction in core flows into prioritized product and UX optimizations.

Market Research UserTesting A/B Testing Figma Global Launches
System Impact
Feb 2020 - Apr 2020

Software Developer

Internship

Logos News LLC

Collaborated in agile development of a modern news platform decentralizing media for the digital age. Designed a user rating feature that drove deeper engagement and increased web traffic by 8%.

Built with TypeScript and Angular on Google Cloud Firebase. The rating system became a core engagement loop, encouraging repeat visits and longer session times. Analyzed user behavior using Hotjar to iterate on design decisions with real data.

TypeScript Angular Firebase Hotjar Agile
Technical Roots
Aug 2018 - Dec 2020

Project Manager

DB Electric, Inc

Increased operational productivity 150% by establishing process flows for project planning, tracking, and budgeting across multimillion-dollar projects. This is where the program-management discipline started: structure, ownership, and measurable outcomes.

Managed project and accounting systems end to end through reporting, analytics, budgeting, and strategy execution. Led vendor relations and ensured compliance with federal and state policies, delivering accurate financial reporting and reconciliations.

Project Management Budgeting & Finance Process Design Vendor Relations Compliance
Where It Began

Earlier: brand and content marketing at Pura Vida Bracelets and CollegeFashionista. Brand and product strategy, market research, and original content reaching a 33,000+ social following; selected to test pre-launch products with ULTA Beauty and Tarte Cosmetics.

System Competencies

architecture

Product Strategy

Defining scalable patterns and long-term roadmaps.

psychology

Stakeholder Empathy

Aligning business needs with technical constraints.

monitoring

Data-Driven Decisions

Deciphering signal from noise in high-velocity data.

draw

UI/UX & Prototyping

Crafting interfaces that feel curated and alive.

Academic Roots

Master of Science in Computer Science

Georgia Institute of Technology • College of Computing

Computer Science Certificate

Santa Monica College • CS & Information Systems Dept

Bachelor of Science in Business Administration

University of California, Riverside • School of Business Administration

The Curator's Edge

auto_awesome Thought Leadership
"The best products are composed at the intersection of engineering precision and human empathy."

3x hackathon participant. 2x Grace Hopper Conference attendee. Passionate about AI-driven innovation, ethical technology, and building products that genuinely serve people.

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